Privacy Policy & Cookies

Last updated: July 29, 2026

This page explains, in plain language, what happens to the information you send us through dmconcreteelite.com. We kept it short because there honestly isn't much to tell: we are a concrete contractor, not a data company.

1. Who we are

D&M Concrete LLC ("D&M Concrete", "we", "us") is a residential and commercial concrete contractor serving Virginia, United States. We operate this website.

Questions about your information? Email [email protected] or call (240) 412-9898.

2. What we collect

Information you give us

When you fill out the quote form, you choose what to send. The form asks for:

• Name and phone number — required, so we can reach you.
• Email address — optional. If you leave it, we email you a confirmation.
• Project city and type of work — so we know where and what.
• Project details — whatever you choose to write.

If you contact us instead by phone, text or WhatsApp, we get whatever you send in that message, plus your phone number. That conversation lives in the phone or WhatsApp account, not on this website.

Information collected automatically

• Your IP address, browser and device type, and the pages you opened — the normal technical records any website keeps. Our host uses these to serve the site and to block attacks and spam.
• Anonymous visit counts — how many people opened each page. This is measured without cookies and cannot be traced back to you as a person. See section 5.

What we do not collect

• No payment or card details — you cannot pay through this website.
• No accounts, usernames or passwords — there is nothing to log into.
• No Social Security number, driver's license, immigration status or any government ID.
• No precise location, no photos of you, no biometric data.
• No advertising or "profiling" data. We do not build a profile of you.

3. Why we use it

• To answer you. Prepare and send your free estimate, and follow up about the work.
• To do the job. Schedule the visit, order materials, and stay in touch while the project runs.
• To keep our records. Normal business records: quotes given, work performed, warranty questions later.
• To stop spam and abuse. Our form is protected against bots (section 5).

We do not use your information to advertise to you, and we do not add you to a marketing list. If we ever want to send you anything other than a reply about your project, we will ask you first.

4. Who else sees it

We do not sell, rent or trade your information — to anyone, ever. We do use a few well-known service providers to run the website and deliver our email. They only handle your information to provide that service to us:

These providers are located in the United States. We may also share information if the law requires it (for example, a valid court order), or with an insurer or attorney if it is needed to handle a claim about work we did.

5. Cookies and similar technologies

This website does not use advertising or tracking cookies. That is why you will not see an "accept cookies" pop-up here — there is nothing to consent to. What exists is the following:

Visit measurement. We use Cloudflare Web Analytics to see how many people visit each page. It is deliberately privacy-friendly: it uses no cookies, does not fingerprint your device, and does not follow you to other websites. We only ever see totals, never individuals.

You can block or delete cookies in your browser settings at any time. If you block the anti-spam and security cookies, the quote form may stop working — but you can still call, text or WhatsApp us.

6. How long we keep it

We keep quote requests for up to 24 months after our last contact with you. That covers follow-ups, repeat work, and warranty questions that come up later. Records tied to work we actually performed (contracts, invoices) are kept longer when tax or insurance rules require it.

You can ask us to delete your information sooner — just email us and we will, unless we are legally required to keep a specific record.

7. Your choices and your rights

Whatever state you live in, you can always ask us to:

• Tell you what information about you we have.
• Correct anything that is wrong.
• Delete what you sent us.
• Send you a copy of what you gave us.
• Stop contacting you. Say the word and we stop.

Email [email protected] or call (240) 412-9898. We answer within 45 days, usually much sooner. We will never charge you or treat you differently for asking.

Virginia residents have these rights under the Virginia Consumer Data Protection Act, and other states have similar laws. We honor these requests from everyone, regardless of where you live and regardless of whether a law requires us to. There is nothing to appeal, but if you are unhappy with our answer, reply to us and a person will look at it again.

We do not sell personal information and we do not use it for targeted advertising, so there is no "do not sell" option to turn off.

8. Security

The whole site is served over an encrypted connection (HTTPS), and the form is protected against automated abuse. Your request reaches us as an ordinary email, so it is protected by the security of our email accounts.

Being straight with you: no method of sending information over the internet is 100% secure. Please do not send us Social Security numbers, card numbers, immigration documents or anything similar through this form — we never need them to give you an estimate.

9. Children

This website is for people hiring concrete work, and is not directed to children under 13. We do not knowingly collect information from children. If you believe a child sent us something, email us and we will delete it.

10. Changes to this policy

If we change how we handle your information, we will update this page and change the date at the top. If the change is significant, we will say so clearly here.

11. Contact us

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